Our Guarantee

Our products are guaranteed to give you 100% satisfaction. Return anything purchased from us at any time, within 6 months, if it proves otherwise. We don’t want you to have anything from Maxalife that is not completely satisfactory. Period!

Shop with Confidence at Maxalife.com

At Maxalife, we understand your concerns about online security. That's one of the reasons we offer a Secure Order Guarantee and maintain rigorous standards to ensure your personal information is safe when you shop at Maxalife.com.

What We Do to Protect Your Information

We use encryption technology to ensure the secure transmission of any personal information you provide while using Maxalife.com. All transactions at our site are conducted using 128-bit Secure Sockets Layer (SSL) encryption. You can easily see when you're sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from "http" to "https" when you are transmitting information protected by SSL encryption. The "s" in "https" stands for "secure."

Most shops have one system for security like the Norton Seal above. We also have Volusion and have now added Trust Guard. Click on the seals to the left of our site.

Secure Order Promise

We designed our Secure Order Guarantee so that you will never have to pay for any unauthorized charges to your credit card account, if those charges result from your authorized transaction at Maxalife.com. If you are a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With our Secure Order Promise, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you've placed at Maxalife.com. To get this this protection, you have to quickly let your credit card company know of any fraudulent charges and follow their procedures as explained in your credit card agreement.

What You Can Do To Be Safer

Popular Web browsers (such as Internet Explorer, Firefox, AOL Explorer and Safari) support SSL technology. To ensure you're getting the best protection available, we recommend using the latest version of your browser software and downloading security updates as they become available. Following are a few more suggestions for maintaining the security of your computer and the information you provide online.

• Install software only if you are certain it is from a trusted source.
• Use public computers only if they are maintained by a trusted source, and always be sure to log out of your Maxalife.com account and shut down the web browser before leaving the computer.
• If you are presented with a link to Maxalife.com in email or on another site, and are unsure whether it is valid, do not click the link. Instead, type www.maxalife.com in your browser's address field to access our site directly.

Note: Email is NOT a secure form of communication. Please do not send us your credit card number or other personal information via email.

Links to Other Sites

Now and then we may provide links on our site to other sites to improve the customer shopping experience. These sites operate independently of Maxalife and have their own security and privacy policies. We strongly recommend that you study review their site policies. To read more about Maxalife’s privacy policy, please click here Our Privacy Rights

What Is "Phishing"?

Phishing is how criminals trick and manipulate people into revealing their personal and/or financial information. Be careful of scammers who use these methods to trick victims, including legitimatelooking emails which seem to come from a trusted company or bank or other trustworthy organization. (Even schools!) Criminals often copy company logos and Web site design in order to make these emails appear genuine.

Fraudulent Gift Card Offers

What Can You Do to Avoid These Scams

1. Think and Be Smart.
   If an offer seems too good to be true, it probably is.
2. Be careful when clicking links from search engines or email.
   If you are unsure about the validity of a link to Maxalife, do not click it. Instead, enter www.maxalife.com directly into your browser's address bar to visit us directly.
3. If you receive a fraudulent email and have not opened it, delete it immediately.
   If you're uncertain of the legitimacy of an email, Web site or promotional offer that appears to be from maxalife, then please contact customer us at info@maxalife.com
4. Don't send personal information via email.
   Email is an insecure method of communication. NEVER include your social security number, credit card number, PIN or account password in an email.

Please note that the only time Maxalife will ask for credit card or other account information online is during secure transactions at Maxalife.com. We will never request this type of information at another site or via email.